Shipping policy

Delivery Time

Our total estimated delivery time is 3 to 45 business days, depending on your location and supplier availability.

Processing Time

Orders are processed within 0 to 2 business days after payment confirmation.

Note: To bring you a curated selection of products, we work directly with trusted international logistics partners and suppliers. Items may be dispatched directly from overseas warehouses.

Tracking

All orders include tracking. You will receive a shipping confirmation email containing your tracking number once your package has been dispatched.

Issues, Lost or Undelivered Packages

If your order has not arrived within 60 business days, or if you experience any issues with your package, please contact us immediately:

Support Email: support@solidbuys.shop

Please include your Order Number so we can assist you right away.

Returns & Return Shipping Costs

If you wish to return an item after delivery, please refer to our Return & Refund Policy for full conditions.

As outlined in our Return Policy, return shipping costs are the responsibility of the customer (unless the item arrived defective or incorrect).

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not determined or collected by Solidbuys.shop.